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Available as: Keynote, General Session or Training
Have you ever wondered why we can't seem to communicate with some people, even though we're all speaking English? Because some people process and impart information in a different verbal and physiological language than we do. Research shows that 60-70% of all costly errors in healthcare are due to miscommunication. From a professional therapist background and communication specialist, Mr. Braverman introduces two models of communication that show us how to adapt our language and behavior to create rapport with all personality types. Good communicators are effective because they are flexible.
Terry Braverman has helped healthcare professionals dramatically improve their skill level of interpersonal communication. From his presentation, participants can:
- Nip conflict in the bud with easily adaptable skills
- Improve productivity by reducing miscommunication
- Determine motivational strategies for different individuals
- Deal effectively with the four major personality types
- Model body language in a way that connects more profoundly with others
- Create a stronger rapport by understanding how people process information
“Your depiction and explanation of developing rapport with people having different communication styles is highly useful…the major personality types in your slide show was both entertaining and enlightening.”
“Evaluations of your seminar were excellent. The new communication skills you taught us help to adapt our behavior to all different kinds of people and promote greater understanding.”
Check on Terry’s availability: e-mail tbraverman@ca.rr.com or call 310/397-6543
for a customized assessment
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