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Available as: Keynote/General Session or Training

Have you ever wondered why we can't seem to communicate with some people, even though we're all speaking English? Because some people process and impart information in a different verbal and physiological language than we do. Research shows that 60-70% of all costly errors in healthcare are due to miscommunication. From a professional therapist background and communication specialist, Mr. Braverman  introduces two models of communication that show us how to adapt our language and behavior to create rapport with all personality types. Good communicators are effective because they are flexible.

Terry  Braverman has helped healthcare professionals dramatically improve their skill level of interpersonal communication. From his presentation, participants can:

Nip conflict in the bud with easily adaptable skills

Improve productivity by reducing miscommunication

Determine strategies to motivate different individuals

Deal effectively with the four major personality types

Model body language in a way that connects more profoundly with others

Create a stronger rapport by understanding how people process information

In his one of a kind, witty, light-hearted style, Terry can dramatically improve communication competency, while teaching you with a dollop of his celebrity characters, and close with a rousing musical finale! Contact us today to find out more at  310/397-6543, or e-mail tbraverman@ca.rr.com

“Your wonderful keynote gave us a lot of new ideas and skills in creating rapport and defusing conflict. You helped us make that transition into the new millennium with more confidence  and joy.”
—Audra Rival, Meeting Manager
   ASPAN
 
“Evaluations of your seminar were excellent. The new communication skills you taught us help to adapt our behavior to all different  kinds of people and promote greater understanding.”
—Robin N. Mobley, Director of Education
   St. Jude Children’s Hospital